Skip to main content
Edmentum Support

Reporting a broken Web link in PLATO content


This article explains the process for reporting broken Web links in PLATO content and the time frames for correction.


Report a broken Web link in PLATO content to PLATO Support. Please include the course, unit, module, and where the link is located in the activity. Screenshots are helpful as well. They will provide you with an alternate Web link if one is available until the link is fixed.

To contact Edmentum Customer Support, visit

If you are receiving this solution, you have already contacted PLATO Support and the request has been received. 

What's Next

Broken web links are corrected on the following schedule:

  • Offline activity in PLATO course or title (excluding Worldview Social Studies content): Updated on a weekly basis.
  • Worldview Social Studies content: Updated on a quarterly basis which are included in spring, summer, fall, and winter releases. If you need a link sooner, contact PLATO Support and they will attempt to find a redirect link for you.
  • Broken Web link in the Content mini-app > Other Content > Websites: Updated each week on Saturday evening.


How to get more help

Copyright Information

Virtual Workshops

Keep your implementation on track. As part of your Edmentum partnership, we provide ongoing training through our comprehensive collection of virtual workshops delivered on-demand. Whether you’re an advanced user who needs more detailed support to meet a specific need, or brand new to the Edmentum suite of services, we have a workshop for you.

Click here to register today for Edmentum Virtual Workshops!

  • Was this article helpful?