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Edmentum Support

Program Type and User Interaction FAQ

Use the grids below to help understand how user's behave when interacting with Closed, Mixed, or Location-based Programs.

Program Membership

 

When does a user become a member of a Program?

Role

Open Program

Location Based Program

Account Admin

  • N/A – this role is not required to be a member of any Program
  • Same

Program Admin

  • Granted explicit membership in Admin Center by an Account Admin
  • Same

Instructor

  • Granted explicit membership in Admin Center by an Account Admin
  • The Instructor is added to a Class within the Program (they will inherit Program membership)
  • Same

Learner

  • Enrolled in a Class in the Program (they will inherit Program membership)
  • Same

 

 

What happens when a user's membership is removed from all Programs?

Role

Open Program

Location Based Program

Account Admin

  • N/A – this role is not required to be a member of any Program
  • Same

Program Admin

  • Sees Blank Teacher Sensei
  • Sees blank Grade Tracker
  • Sees Admin Center: Account Usage & User Management (no users viewable, but can still batch enroll)
  • License Manager (can't see any users to assign user based licenses)
  • Same

Instructor

  • Sees Blank Teacher Sensei (no students, no alerts, no messages)
    Sees blank Grade Tracker
  • Same

Learner

  • Learner retains all assignments and data is visible in Sensei
  • Same

Admin Center

 

What does a user see when viewing the Manage Users list in Admin Center?

Role

 Open Programs/Mixed Membership*

Location Based Program

Account Admin

  • All users in the account
  • Same

Program Admin

  • All Instructors and all Learners in the account
  • All Instructors and Learners with membership in the Program or the Program’s Location

Instructor

N/A

N/A

* Mixed Membership = If users are part of an Open and Closed Program, all rules follow the Open Program rules

 

 

What roles can my user create/edit?

Role

Open Program/Mixed Membership*

Location Based Program

Account Admin

  • All users in the account
  • Same

Program Admin

  • All Instructors and all Learners in the account

All Instructors and Learners with membership in the Program or the Program’s Location

Instructor

N/A

N/A

 

 

What user can be uploaded with batch enroll?

Role

Open Program/Mixed Membership*

Location Based Program

Account Admin

  • All users in the account to any Program
  • Same

Program Admin

  • All users in the account if Program Names are known
  • Same

Instructor

N/A

N/A

 

 

Which Reports and what data will a user see in Admin Center Reports

Role

Open Program/Mixed Membership*

Location Based Program

Account Admin

  • All Reports in the account
  • All users in the account that are part of a Class
  • Same

Program Admin

  • All Reports in the account
  • All Learners with membership in the Program
  • All Classes within the Program
    *LDU will be all work completed by the student regardless of Program
  • Same

Instructor

N/A

N/A

 

 

What licenses can a user manage in License Manager

Role

Open Program/Mixed Membership*

Location Based Program

Account Admin

  • All users in the account
  • All license types in the account
  • Same

Program Admin

  • View and assign user based licenses (Named and Reusable)
  • Can assign to all Learners in the account
  • View and assign user based licenses (Named and Reusable)
  • Can assign to all Learners with membership in the Program or the Program’s Location

Instructor

N/A

N/A

 

 

Which tabs will be accessible to a user?

Role

Open or Location Based Programs

Account Admin

  • Home, Users, Programs, Licenses, Settings

Program Admin

  • Users, Programs, Licenses

Instructor

N/A

Courses

 

What Instructors will a user be able to add (Course Catalog/Edit Class)?

Role

Open Program

Location Based Program

Account Admin

  • All Account Admins, Program Admins, and Instructors in the account
  • Same

Program Admin

  • All Account Admins, Program Admins, and Instructors in the account
  • All Account Admins, Program Admins, and Instructors with membership in the Program or the Program’s Location

Instructor

N/A

N/A

 

 

What Learners will a user be able to add to a Class?

Role

Open Program

Location Based Program

Account Admin

  • All Learners in the account
  • Same

Program Admin

  • All Learners in the account
  • All Learners with membership in the Program or the Program’s Location

Instructor

  • All Learners in the account
  • All Learners with membership in the Program or the Program’s Location

 

 

What Learners will a user be able to manage via Manage Learners?

Role

Open Program

Location Based Program

Account Admin

  • All Learners in the account
  • Same

Program Admin

  • All Learners in the account
  • All Learners with membership in the Program or the Program’s Location

Instructor

  • All Learners in the Instructor’s Classes
  • Same

 

 

Who will a user see in Reports in Courses

Role

Open Program

Location Based Program

Account Admin

  • All Learners in the Program
  • Same

Program Admin

  • All Classes and Learners in the Program
  • Same

Instructor

  • All Classes and Learners for which they are the Instructor
  • Same

 

 

What will a user see in My Classes

Role

Open Program

Location Based Program

Account Admin

  • All Classes and Learners for which they are the Instructor
  • Same

Program Admin

  • All Classes and Learners for which they are the Instructor
  • Same

Instructor

  • All Classes and Learners for which they are the Instructor
  • Same

Assessments

 

What can a user see when creating an Assignment in Assessments?

Role

Open Program

Location Based Program

Account Admin

  • All Learners in the account
  • Same

Program Admin

  • All Learners in the account
  • All Learners with membership in the Program or Program's Location

Instructor

  • All Learners in the account
  • All Learners with membership in the Program or Program's Location

 

 

What can a user see when adding Instructors to Assessment Assignments?

Role

Open Program

Location Based Program

Account Admin

  • All Account Admins, Program Admins, and Instructors in the account
  • Same

Program Admin

  • All Account Admins, Program Admins, and Instructors in the account
  • All Account Admins, Program Admins, and Instructors with membership in the Program or the Program’s Location

Instructor

  • All Account Admins, Program Admins, and Instructors in the account
  • All Account Admins, Program Admins, and Instructors with membership in the Program or the Program’s Location

 

 

What can a user see when managing Learners (My Learners)?

Role

Open Program

Location Based Program

Account Admin

  • All Learners in Assignments for the Program
  • Same

Program Admin

  • All Learners in Assignments for the Program
  • Same

Instructor

  • Only Learners in Assignments for which they are Instructor
  • Same

 

 

What can a user see in My Assignments?

Role

Open Program

Location Based Program

Account Admin

  • All Assignments in the Program
  • Same

Program Admin

  • All Assignments in the Program
  • Same

Instructor

  • Only Classes for which they are Instructor
  • Same

 

 

What can a user see in Reports in Assessments?

Role

Open Program

Location Based Program

Account Admin

  • All Learners in the Program
  • Same

Program Admin

  • All Classes and Learners in the Program
  • Same

Instructor

  • All Classes and Learners for which they are Instructor
  • Same

Sensei

 

What can a user see in Teacher Sensei?

Role

Open Program/Mixed Membership*

Location Based Program

Account Admin

  • Only Learners for whom they are Instructor
  • Learner’s small card shows all activities for the Learner regardless of Instructor
  • Only able to take action on all students visible
  • Same

Program Admin

  • Only Learners for whom they are Instructor
  • Learner’s small card shows all activities for the Learner regardless of Instructor
  • Only able to take action on students that are in a Class that the Program Admin has a membership in the Program
  • Same

Instructor

  • Only Learners for whom they are Instructor
  • Learner’s small card shows all activities for the Learner regardless of Instructor
  • Only able to take action on students that are in a Class that the Program Admin has a membership in the Program
  • Same

 

 

What can a user see in Program Sensei?

Role

Open Program/Mixed Membership*

Location Based Program

Account Admin

  • All Programs in the account
  • Same

Program Admin

  • Account overview: account usage
  • Courses and Assessments: Only Programs for which they are a Program Admins
  • Same

Instructor

N/A

N/A

 

 

What can a user see in Reports in Sensei?

Role

Open Program/Mixed Membership*

Location Based Program

Account Admin

  • All Reports available in Sensei
  • All Learners for which they are the Instructor
  • LDU will show all work completed by the student regardless of Program
  • Same

Program Admin

  • All Reports available in Sensei
  • All Learners for which they are the Instructor
  • LDU will show all work completed by the student regardless of Program
  • Same

Instructor

  • All Reports available in Sensei
  • All Learners for which they are the Instructor
  • LDU will show all work completed by the student regardless of Program
  • Same

Messaging

 

What can a user see when sending a new message?

Role

Open Program/ Mixed Membership*

Location Based Program

Account Admin

  • All Classes and Learners in the account
  • Same

Program Admin

  • All Classes in the Program and all Learners with membership in the Program
  • Same

Instructor

  • All Classes and Learners in Classes for which they are the Instructor
  • Same

App Switcher Bar

 

What Programs can a user see in the App Switcher Bar?

Role

Open Program / Mixed Membership*

Location Based Program

No Access to any Program

Account Admin

  • All Programs in the account
  • Same
  • Same

Program Admin

  • Only Programs for which they are a member
  • Same
  • Admin Center: account usage graph
  • Sensei application
  • Grade Tracker, but no grade tracker pages

Instructor

  • Only Programs for which they are a member
  • Same
  • Sensei application
  • Grade Tracker, but no grade tracker pages

Grade Tracker

 

What grade tracker pages can a user see in Grade Tracker?

Role

Open Program / Mixed Membership*

Location Based Program

No Access to any Program

Account Admin

  • All Grade Trackers for classes for which they are the Instructor (by default)
  • Ability to switch to view other Instructor’s Grade Trackers
  • Same
  • None

Program Admin

  • All Grade Trackers for classes for which they are the Instructor (by default)
  • Ability to switch to view other Instructor’s Grade Trackers within Programs for which they are a member
  • Same
  • Grade Tracker, but no grade tracker pages

Instructor

  • Grade Trackers for classes for which they are Instructor
  • Same
  • Grade Tracker, but no grade tracker pages
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