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Edmentum Support

Request to add, remove, or rename location(s) in Plato Courseware or Edmentum Assessments

Explanation

In Plato Courseware and Edmentum Assessments, Location structure is based on physical district set up and defines where students are going to come from.

Note: Location 1 is automatically created in accounts and is used primarily for professional development sessions with PLATO Implementation Coach's.

Resolution

To contact Edmentum Customer Support, visit http://www.edmentum.com/support.

Note: Locations cannot be deleted, although they can be deactivated which removes it from visibility in the account. The data in the deactivated location remains intact and can be reactivated again if necessary.

What's Next

An email from PLATO Support will be sent to you once the request has been completed. Please verify the change and contact PLATO Support if something is incorrect.

 


How to get more help

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