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Edmentum Support

Middlebury Interactive Languages (MIL) Performance Issues

Explanation

Edmentum's PLATO Courseware and PLE use the Middlebury/PowerSpeak system to deliver the Global Languages courses that students access. For these courses, we rely on a connection to our 3rd Party vendor to deliver content to students. Recently, you experienced an outage with this service and we have worked with our vendor to report and remediate the issue.

We will closely monitor this and future situations to ensure the most uptime for your students. As information is released from our vendor, we'll pass it along to you. We appreciate your patience and apologize for any inconvenience you may have experienced during this time.

 

What's Next

We have released new courses that do not rely on the PowerSpeak system and have set retirement for the existing courses. This will ensure your students content hosted solely by Edmentum.

If you continue to experience issues or for more information about the retirement or migrating your assignments to the new courses, please contact Edmentum Support.

To contact Edmentum Customer Support, visit http://www.edmentum.com/support.

 


How to get more help

Copyright Information

Virtual Workshops

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Click here to register today for Edmentum Virtual Workshops!

 

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