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Edmentum Support

How to edit a user profile

Explanation

After a user is created, you may need to edit their profile at a later time. Basic user information along with password, grade level and role can be viewed or edited. A password can be reset, but not looked up.  PLATO Names and SIS ID's must remain unique with no duplicates. 

Account Administrators can edit both Educator and Learner profiles. Instructors can only edit Learner profiles if they have access to create Learners. All Educators can edit their own profiles in Account Options > Edit My Profile.

How To

Follow the below steps to edit a Learner profile:

  1. Click the Administration Center link at the top of the Plato Courseware home page.
  2. On the User Management page, click the ROLES button under the Filters section
  3. Select Learner from the drop-down menu, and click the Apply Filters button.
  4. A list of users will appear. Select the user you want to edit.
  5. Click the Blue Actions button beside the user’s name.
  6. Edit the user's details and click the Save & Close button.

 

 

 

 

 

Edit an Account Administrator or Instructor Profile:

Only an Account Administrator can edit an Educators profile.

 

Follow these steps to access and edit an Account Administrator or Instructor profile:

  1. On the User Management page, click the ROLES button under the Filters section.
  2. Select Account Administrator or Instructor from the drop-down menu, and click the Apply Filters button.
  3. A list of users will appear. Select the user you want to edit.
  4. Click the Blue Actions button beside the user’s name.
  5. Edit the user’s details and click Save & Update

 

 

 

 

 

What's Next

Educator and Learner profiles can only be updated manually and individually at this time. 

For additional information about using Plato Courseware®, please refer to the Plato Courseware User Guide:

Plato Courseware User Guide

 


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