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Are offline installers available for Plato required plug-ins?


This is a comprehensive list of offline installers for plug-ins required to run Plato lessons. This article covers the following Plato-required plug-ins: Adobe Flash Player, Adobe Acrobat Reader (for reading PDF files), Adobe Shockwave Player, and Shockwave Xtras.

This is intended for network administrators who want to install these plug-ins on multiple workstations, when setting up a workstation image, or when "pushing" out plug-ins via SSCD (Secure Signature Creation Device) and to maintain Active Directory and Group Policies.


Be sure to install all of these plug-ins as an administrator on the local workstation before imaging. 

NOTE: Since these are web links, they may change and we may not be able to update them.  If you find a broken link please notify Plato Support Services.

To contact Edmentum Customer Support, visit

Adobe Flash Player

NOTE: In order to use the Offline Installer, click the link above, download the ZIP file for the latest version, then extract the offline installer from within the ZIP file.

Adobe Acrobat Reader (PDF Files)

If the direct link offline installer is broken, please notify Plato Support and follow this procedure:

  1. Click here:
  2. Select your Operating System and Language from the page, then select Continue.
  3. Click Download.
  4. Look for the following: "Thank you. Your download will start automatically.  If it does not start, click here to download."

Shockwave Xtras


To install the Xtras files manually, download and copy them to the Shockwave folder:

  1. Download the Xtras:
  2. Right click the file and choose Extract. 

    Extract to the following directory:

    C:\Windows\System32\Adobe\Shockwave 12\Xtras

Windows 7:

C:\Windows\SysWOW64\Adobe\Shockwave 12\Xtras\

  1. Re-run the courseware in question, it will now reinstall Shockwave with Xtras correctly.
  2. If shockwave doesn't launch properly, refer to Shockwave activities stuck loading

NOTE: Shockwave Xtras cannot be pushed out but can be placed on a workstation image.  Then, Active Directory and group policies can be applied.

Authorware Web Player 2004

File Size for the offline installer direct link: 13.3 MB (14,028,800 bytes)


  1. Download the offline installer from the following page: Offline Installer Direct Link.

If the link to the offline installer is broken, please notify Plato Support, then go to: and click the Download icon under Authorware Web Players for Windows > Authorware Web Player 2004.

  1. After downloading, unzip the files to the root of the C: drive: for example, C:\authorware_web_player.

NOTE: If the file is unzipped to the desktop, the installers will crash.

The authorware_web_player folder contains two folders:

  1. The authorware_web_player_installers folder contains 2 executable files:

For Internet Explorer use: Authorware_ActiveX_Web_Player_Installer.exe

What's Next

Login into a Plato test account and run Plato courses to verify that the plug-ins were installed correctly. If you need assistance with logging into a test account, please contact Plato Support Services.

To contact Edmentum Customer Support, visit

Technology Affected

Operating Systems

  • Microsoft Windows XP
  • Microsoft Windows Vista
  • Microsoft Windows 7
  • Mac OS 10.4
  • Mac OS 10.5
  • Mac OS 10.6


  • Microsoft Internet Explorer 7
  • Microsoft Internet Explorer 8
  • Microsoft Internet Explorer 9
  • Safari 4
  • Safari 5


How to get more help

Copyright Information

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