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Edmentum Support

Connectivity issues or errors with an Edmentumâ„¢ product

Explanation

Recently, your organization reported issues or errors due to an intermittent Edmentum™ datacenter connectivity issue.

Resolution

This issue was assigned a Severity Level 1, which meant it received immediate attention. Actions were taken to alleviate the problem.

Edmentum™ will continue to monitor the situation closely in order to ensure that the issue is completely resolved. We appreciate your patience and apologize for any inconvenience you may have experienced during this time.

What's Next

If you continue to experience issues, please contact Edmentum Support for further assistance.

To contact Edmentum Customer Support, visit http://www.edmentum.com/support.

 


How to get more help

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Virtual Workshops

Keep your implementation on track. As part of your Edmentum partnership, we provide ongoing training through our comprehensive collection of virtual workshops delivered on-demand. Whether you’re an advanced user who needs more detailed support to meet a specific need, or brand new to the Edmentum suite of services, we have a workshop for you.


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