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Clearing Cache by Browser

Steps for Clearing Cache by Browser

clipboard_e8a7609ba67df6fed071fd60091e07355.pngGoogle Chrome > Clearing Cache and Cookies

  1. On your computer, open Chrome.
  2. At the top right, click More More.
  3. Click History and then History.
  4. On the left, click Clear browsing data. A box will appear.
  5. From the drop-down menu, select how much history you want to delete. To clear everything, select All time.
  6. Check the boxes for the info you want Chrome to clear, including “browsing history."
  7. Click Clear data.

clipboard_ea8e5cecec1e5dca38441c9c37134257b.pngMozilla Firefox > Clearing Cache and Cookies

  1. Click the menu button Fx57Menu and select Options.
  2. Select the Privacy & Security panel.
  3. In the Cookies and Site Data section, click Clear Data…
  4. Remove the check mark in front of Cookies and Site Data.
  5. With Cached Web Content check marked, click the Clear button.

clipboard_eec6508771be7e2766cbef130f1739002.png Safari > Clearing Cache and Cookies

  1. Select the first item "Safari" in the main menu and from the drop-down the item "Preferences..."
  2. A popup opens. Click on the tab "Advanced".
  3. Check the option "Show Develop menu in menu bar" at the bottom. Now you should see a new menu item in the main menu named "Develop".
  4. If you click on the menu item "Develop" you can select "Empty Caches" from the submenu items.
  5. Reload the site.

clipboard_eaed7201dc9178b78099be4d2fd603773.png Internet Explorer 9, 10 and 11 > Clearing Cache and Cookies

  1. Select Tools (via the Gear Icon) > Safety > Delete browsing history....
  2. Make sure to uncheck Preserve Favorites website data and check both Temporary Internet Files and Cookies then click Delete.
  3. You will get a confirmation at the bottom of the window once it has successfully cleared your cache and cookies.

clipboard_e7cae9f0eed9e3179b0a0bb00194c503c.pngMicrosoft Edge > Clearing Cache and Cookies

  1. Select Settings and more  > Settings  > Privacy and services .
  2. Under Clear browsing data, select Choose what to clear.
  3. Choose a time range from the Time range drop-down menu.
  4. Choose the types of data you want to clear.
  5. Select Clear now.

*For an iOS device, such as an iPad, follow the steps below. 

  • Launch Settings.
  • Tap Safari or Chrome
  • Scroll down and select 'Clear History'
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