How to turn off pop-up blockers
Explanation
Edmentum® uses pop-up windows for various learner and educator functions. In order to use the system and run lessons properly you must disable your pop-up blocker(s) or allow pop-ups from Edmentum® sites.
With pop-up blockers enabled you may experience several issues. Some of the most common are listed below:
- Offline Activities do not display
- Reading passages do not appear when the Show Reading Passage button is clicked
- Reports do not launch
- Time-on-task for certain lessons do not report correctly for Learners
- You experience "The webpage you are viewing is trying to close the window" message
- You experience "Please turn off pop-up blocker for this site permanently" message
- You cannot login when entering correct credentials
- Progress does not get recorded / updated when learners exit a lesson or test
- Assessment passages do not show up
- Unable to launch lesson; "Please wait...Click here when your lesson or test is complete
Resolution
Below are links to instructions on how to disable common pop-up blockers:
- Microsoft Edge
- Internet Explorer pop-up blocker
- Safari and Firefox on Mac Pop-up Blocker
- Firefox pop-up blocker
- Google Chrome pop-up blocker
- Google Toolbar pop up blocker
- Yahoo Toolbar pop-up blocker
- Ask Toolbar pop-up blocker
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Keywords: pop up blocker, popup, pop-up