Remote Support allows an Edmentum Customer Support Representatives to remotely connect to your workstation to help answer your technical or how-to question. When prompted (over the phone or through Live Chat) click the link below to begin the connection process. You can also browse to the site edmentum.zoom.us.
You will be directed to a page that looks like the screenshot below:
The Edmentum Customer Support Representative will provide you with an Invitation Code to join the session.
You may be prompted to install the Remote Support client to complete the connection. This installation is completely safe for your workstation.