Skip to main content
Edmentum Support

What are the hours of operation for Support Services?

Effective Monday, August 6, 2012, PLATO Support Services hours will change from 7 a.m. - 7 p.m. CT to 7 a.m. - 6 p.m. CT. This change is being made to help improve the service provided to our customers. In a review of call data, less than 1 percent of our calls occur between 6 p.m. and 7 p.m. This adjustment in hours will allow us to more effectively allocate our resources to provide our customers with the best possible customer support experience. This will also align our hours with our partners at Study Island. Again, our new hours will be 7 a.m. - 6 p.m. CT beginning August 6, 2012.

Contact Us

PLATO Support Services provides support for several product lines. See below for the best ways to connect with a representative for help:

PLATO Products (PLE, vCourses, AS Algebra, PWLN, eduTest)

Stars Suite

PLATO Virtual Academy

  • Phone: 866.890.8153 (Monday - Friday 7 a.m. - 6 p.m.)
  • Email: platovirtual@plato.com
  • Online Support: Coming Soon!

EdOptions Academy

  • Was this article helpful?