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ERROR "wa1.aam [or other .aam file] cannot be opened, the file is damaged or not an authorized Authorware file"

Explanation

Trend Micro Antivirus is blocking the file from being downloaded and/or accessed properly. Chemistry and Biology Series require the use of the Authorware plug-in and associated files.

Resolution

Trend Micro Antivirus does not allow domain-level exclusions (e.g. adobe.com), so you need to exclude Authorware files individually. Note the names of the files that are blocked by the antivirus application and create exclusions for all blocked files.

 


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