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Edmentum Support

Maestro missing "Launch Course" button

You may come across a situation where the "Launch Course" is missing from the student dashboard. This is due to them owing a balance on the account. When you log in as the student it will look like the following:

Academy.PNG

If you notice at the top there is an actual Amount Due. If students have an Amount Due they will NOT be able to access their course and the 'Launch Course' button will not be there. 

If the student is an Independent student please send them to Ulaine Holiday.

 

 

 

 

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