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How to uninstall and reinstall the Authorware Player for Biology & Chemistry

Explanation

Macromedia's Authorware Web Player does not have its own uninstaller application and does not show up in the Add/Remove programs control panel

Resolution

Internet Explorer users:

  1. Click Start > Run.
  2. Type Regsvr32 {path to .ocx}\awswax.ocx /u

    Note: There is a space between Regsvr32 and awswax.ocx and /u. Also, the exact path depends on your operating system. Following are typical paths on Windows platforms:

    Examples:

    Windows 2000:
    C:\WinNT\System32\Macromed\Authorwa
    Regsvr32 C:\WinNT\System32\Macromed\Authorwa\awswax.ocx /u


    Windows XP:
    C:\Windows\System32\Macromed\Authorwa
    Regsvr32 C:\Windows\System32\Macromed\Authorwa\awswax.ocx /u
     

  3. Click OK. A message box should display, saying that DLLUNREGISTERSERVER was called successfully. If it fails, check the path to make sure it is correct and that there are no extra spaces in the path. If the message displays, then the file has been successfully unregistered.
  4. Remove the unregistered file from the system (delete the AWSWAX.OCX file). 

What's Next

Additional troubleshooting

Macromedia has tested the Authorware Web Player on a variety of systems and configurations. If you continue to have problems using the Player after uninstalling and reinstalling it, you may have a system with some peculiar settings or software configuration.

Try the following:

  1. Uninstall and reinstall all copies of your browser software, all plug-ins, and the Authorware Web Player.
  2. Reinstall all browser software, plug-ins, and the Authorware Web Player.
  3. Accept all defaults during the installation to avoid interfering with the completion of a typical install.

 


How to get more help

Copyright Information

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